FAQS

 ::: REFUNDS :::

All orders must be placed and paid in full for at least 2 days in advance. No deposits. If an order is cancelled at least 2 days in advance, you will be refunded. If the order is cancelled with less than a 48 hour notice, no refund will be issued.

::: DELIVERIES :::

All orders require minimum of 48 hours notice prior to delivery as each dessert is made from scratch. Delivery days are THURSDAY AND FRIDAY only to the LA County area. Once the order is created, we'll reach out via email and/or text to confirm delivery location, date, time and an invoice will be sent for the delivery fee.

Joshua Ranch neighborhood deliveries are FREE. Contact us for delivery code prior to checkout.

Delivery Fees:

- Roundtrip deliveries up to 25 miles from SiSi Cakes (Palmdale) is $10.
- Roundtrip deliveries 26-35 miles are $15.
- Roundtrip deliveries 36-50 miles are $20.
- Roundtrip deliveries 51-70 miles are $25.
- Roundtrip deliveries 71-99 miles are $40.
- For orders that are roundtrip 100+ miles away, please reach out for fee.

::: PICKUPS :::

48 hour notice required for orders. Only available for pickup on FRIDAY from 4PM-8PM at the Palmdale Farmers Market and the SUNDAY Porter Ranch Farmers Market from 9AM-2PM. No exceptions. Once the order is created, we'll reach out via email and/or text to confirm date. 

::: SEASONAL ITEMS :::

Due to the small size of our kitchen not all desserts featured are available year round. We change out our desserts every three to four months, so each dessert will have their months of availability separated by seasons. The current season we are in will be the desserts available.